YOUR PROTECTION
MBP provides protection against mechanical breakdowns above and beyond the original manufacturer's warranty.
GAP covers the deficiency balance on your loan in the event of a total loss.
Debt Protection protects your family's financial future.
 


Filing a claim with Route 66 is simple and easy. Read on for more information.

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MBP Home    Simple Claims Procedure

NATIONWIDE PROTECTION
Repairs may be completed at any Automotive Service Excellence (ASE) licensed repair facility in the United States or Canada.

DIRECT PAYMENT TO REPAIR FACILITY
Route 66 will supply a national credit card number to the repair shop for payment of all authorized repair costs.

NO LIMIT ON CLAIMS
There is no limit on the number of times you can use your Protection Plan.

CLAIMS AUTHORIZATION NUMBER
(800) 808-0828

Our claims adjusters are certified by the National Institute for Automotive Service Excellence.
If your vehicle needs repair, drive it (or have it towed) to the nearest licensed repair facility and present your contract/policy to the service department. The repair facility will call our claims administrator to receive repair authorization for all your covered repairs. Claims are paid directly to the repair facility via our corporate credit card.

The following is a summary of the procedure...
  1. Take your vehicle to an ASE licensed service facility in the United States or Canada.
  2. Give the service manager your Mechanical Breakdown Protection Plan information.
  3. The service manager will determine the necessary repairs and should call the Plan Administrator to obtain a repair authorization number before any repairs are made.
  4. After repairs are completed, the service facility will ask you to authorize the repair order with your signature. He will then fax the authorized repair order to the Plan Administrator.
  5. The Plan Administrator will pay the service facility via corporate credit card.
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